FAQ

How do I contact SKIN regarding product questions?

For product questions, please give us a call  between 10a.m. and 6p.m. Central Time at 913-706-5641 or email us at info@skinkc.com

How do I contact SKIN regarding questions about processing my order?

For ordering processing questions, give us a call  between 10a.m. and 6p.m. Central Time at 913-706-5641 or email us at info@skinkc.com

How long does it take to process my order?

Your order will be processed within 1-2 business days.

How much will I be charged for shipping?

Shipping costs are based on the actual weight of each order. However, all orders over $75 receive FREE shipping within the United States.

How do I contact SKIN regarding product questions?

For product questions, please give us a call at 913-706-5641 or email us at info@skinkc.com

How do I contact SKIN regarding questions about processing my order?

For ordering processing questions, give us a call at 913-706-5641 or email us at info@skinkc.com

How long does it take to process my order?

We process orders and ship on both Mondays and Thursdays. If you have a special request and would like your order shipped out on another day, we will always try to accommodate you!

How much will I be charged for shipping?

Shipping costs are based on the actual weight of each order. However, all orders over $75 receive FREE shipping within the United States.

How can I track my order?

After you place your order, we will email you a tracking number.

What is SKIN’s return policy?

We want you to love your skin! If for any reason you are not satisfied with your purchase, please contact us within 30 days with your order number, and send us back the unused portion. We will give you a credit, minus shipping charges toward another product of your choice.

Does SKIN offer samples?

We love to introduce our clients to new products in the SKIN family. We provide samples with any purchase on-line, or stop by the store to pick up a sample for free.

Does SKIN offer gift certificates?

Gift certificates are available in $25.00 increments